For 12 years, CSA Sports has continued to provide a premium service to all our clients. Every aspect of league play is covered by our comprehensive operational plan and every conceivable scenario has been fully examined. We do this so that we can be concerned about your safety and the safety of your teammates and opponents. We do this so that you only have to worry about playing and having a good time. Yet every season we come across events that surprise us.

As the cost for field use continues to rise in an accelerated fashion, CSA Sports has adjusted our pricing model to deal with the higher fees while still offering our loyal client base a fair and competitive price. We are somewhat restricted in the price range, but we are not restricted in the level of service we can provide.

It’s the small things that make all the difference. CSA Sports remains loyal to the teams and individuals that have been loyal to us and made our product the brand name it is today. The only way we know how to repay that loyalty is to continuously improve and innovate our brand so that everyone is getting the best possible product. So that those loyal customers know that we care about them and that they are satisfied.

The foundation of the CSA Sports program is our innovative Co-ed Softball program. Many of the recent changes and revisions have been within this program, but CSA maintains the same type of commitment to every league and event we promote. Some of this is well known, some is not so obvious, but we want everyone to know that we are always thinking about ways to make your experience with CSA even better.

COPYRIGHTED SPECIALTY RULES/SAFETY RULES
CSA Sports operates our co-ed softball leagues under a set of copyrighted rules. These special rules are designed to create an atmosphere of safety so all players can enjoy the game without worry. Prior to the start of every season, a senior CSA Sports official reviews all these rules with each team to ensure that they understand not only the literal rule, but also the intent of those rules.

CONTINUOUS RULES REVIEW
To maintain competitive balance and to keep our product fresh and innovative, we are always reviewing our rules of play. In addition to that, each year a panel of senior officials conducts a comprehensive review of all our special rules. After a year of review and analysis, we have made bold changes to the Co-ed Softball rules for the upcoming season. Twice a year we do an extensive review of bats to determine which models should not be allowed and which should be re-instated. A constant analysis of safety regulations allows CSA Sports to implement the appropriate rules and interpretations.

SENIOR OFFICIAL ALWAYS ON SITE
Our umpires are experienced officials with hundreds of games called. But that doesn’t preclude situations from arising that an umpire hasn’t dealt with before. Because of that possibility, CSA always has a senior official on site, regardless of whether one game is scheduled or ten games are being played. CSA Sports always has a representative available that can assist teams, players, and officials with any issue they might have.

INTERACTIVE SCHEDULING
A pre-designed computer program doesn’t churn out CSA’s schedules. To deal with all the variables possible, each teams schedule is reviewed and revised based on situations and requests. This interactive approach to scheduling allows CSA to eliminate conflicts well before the season begins. It also allows our schedule makers to have greater flexibility in re-scheduling cancelled games and making the most competitive match-ups.

COMPREHENSIVE STATS
CSA Sports was the innovator and is still the only organization that maintains records of all our games and makes them available to the players. We have always felt that we are not simply hosting games. CSA Sports is operating an event, and when teams and individuals accomplish something special, it is our responsibility to note that. The final result of every game ever played (over 11,000) in every sport we have ever hosted, is archived in our database and available online. 11 years of archived results is just one click away.

DAILY WEBSITE UPDATES
After every game day the CSA Sports website is updated to reflect the game results, up to the minute standings, and any scheduling changes. Team pages include specialized statistical analysis and access to each franchises entire history. CSA Sports is the only organization that maintains detailed records for each team and participation records for each individual. For example, we can tell you the number of times that every individual player has batted during the 2011 spring season in the Co-ed Softball division.

TEAM PAGES
Every player on every team is a client of CSA Sports and that is important. We understand that some people just ask what time the game is and show up to play. We also understand that many players want to know what the team has done in the past, who they play in the upcoming games and how they have done in the past, and how does my team compare to other teams. For these people we have maintained the Team Page section for every league. A streamlined schedule is available as well as access to your team statistics and historical data. Every team, in every league, for every season played has a team page dedicated to just them.

QUALITY EQUIPMENT/ FIELD MAINTENANCE
CSA Sports utilizes the Dudley Thunder SW-12 softball (white) and the Dudley Thunder SY-12 (yellow) softballs. They cost more than a cheap ball you could pick up at any sporting goods store, but the difference is the quality and after several years of analysis, that quality is quantifiable. CSA Sports puts a fresh softball in at the start of every game.

CSA Sports is foremost dedicated to safety and that is our main focus. Most fields we use provide bases, but they do not provide safety bases. Every softball game played by CSA Sports is played with the double first base (orange/white safety base). We install the base before each game and have purchased additional safety bases to guarantee that we can maintain our commitment. Both Piedmont Park and Frankie Allen park do not provide these bases.

While CSA is very limited in the maintenance work we can perform on public facilities, we have instituted a protocol that will allow us eliminate hazards entirely and if that is not possible, find a creative solution to avoid them. Before every game the senior on site officials “walks the field” and checks for possible problems. When those are identified, CSA takes an active approach to correcting them. We keep our maintenance equipment available and particularly for a facility such as Piedmont Park, where the ball fields are not diligently maintained, we can work on things like holes in the field before games start.

In addition to checking the field for hazards, CSA always has the field lined off, and not simply putting down a baseline or coaches box. CSA has established a universal policy for field preparation. This is to assure the participants that if they are playing in a CSA Sports league, the field will always be prepared the same. An “on-deck” box is always painted, the out of play area is always defined, the obstruction/interference lines are marked, the coaches boxes are clear, the outfield arc is fresh and visible (and if it is not, we use cones to mark the line), and of course the foul lines are painted as well. Field Diagram

DEDICATED GAME STATUS HOTLINE
We do not rely on an outside person to determine if games will be canceled. In cases of inclement weather CSA always has an official review the game site and provide continuous updates on game status.

After 12 years the intentions sometimes get lost, the product can get stale. CSA Sports is taking this opportunity to tell former clients, current participants, and future customers that we will always maintain our pledge to provide the best possible service and we will never compromise our product for any reason.

We thank all of our loyal clients, past, present, and future, for their contribution to the CSA Sports program.

On behalf of CSA Sports,

Leland Dombrowsky
Executive Director

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